Why PACC Solutions — Chicago's Trusted Roofer

We're Not Just Roofers.
We're In Your Corner.

Chicago's only roofing company that fights your insurance claim AND handles the construction — from the first call to the final walkthrough.

200+5-Star Reviews
95%Claim Approval Rate
A+BBB Rating
1,000+Clients Served
Hear It From Us

Straight talk from the people who built PACC.

No fluff, no pitch deck. Just Mike and Daiane explaining why PACC exists, what makes it different, and what we promise every single client.

The Problem

The system wasn't built to protect you.

When property damage hits, you're suddenly expected to navigate a process that even professionals find complicated — and nobody is truly on your side by default.

"You have your insurance company and agent in one ear, and contractors and public adjusters in the other — everyone pointing fingers, each side saying the other can't be trusted. It's overwhelming. It's frustrating. And you're stuck in the middle."

— Mike Robb, CEO of PACC Solutions

Every day without proper repair means more water damage, more mold, and a bigger bill. Claims get denied. Settlements get lowballed. Chicago homeowners are left out of pocket for damage that should be fully covered — simply because nobody guided them through the process.

The insurer's goal

Settle your claim for as little as possible. Their adjuster works for them — not for you.

The contractor's focus

Get the job. Most Chicago roofers don't understand insurance requirements and won't fight when things go sideways.

The result for homeowners

Underpaid claims. Surprise out-of-pocket costs. Damage spreading while you wait.

What was missing

One team that knows both sides — the insurance process and the roofing — and genuinely fights for you.

Our Story

We built PACC Solutions because somebody had to.

PACC Solutions started with just the two of us — purpose-driven, a little crazy, and completely committed to building something Chicago homeowners actually deserved. Not just another roofing company. Not just another public adjuster. Something better.

We saw too many homeowners get burned — by insurers who underpaid, by contractors who overpromised, and by a gap between those two worlds that nobody was filling honestly. So we stepped in.

Today, that same energy flows into every project we touch across Chicago and Chicagoland. We're not just restoring roofs — we're restoring trust in an industry that lost it.

"Somebody needed to step in and just be straight with property owners — no hidden agenda, no runaround. Just honest guidance from people who actually know the process." — Daiane, COO & Co-Founder
The PACC Difference

Two worlds, one team. Zero runaround.

Most Chicago homeowners hire a roofer and hope the insurance piece works out. With PACC Solutions, you get licensed Public Adjusters and expert roofing contractors working as one team — fighting for you at every stage.

Traditional Approach

The Contractor Route

  • Roofer and adjuster are separate — delays and miscommunication throughout
  • You navigate insurance requirements entirely on your own
  • Little to no support if your claim is denied or undervalued
  • Hidden damage often gets missed entirely in the claim scope
  • You manage everything — stressful, confusing, and costly
The PACC Solutions Way

Chicago Roofers + Public Adjusters

  • One seamless team — from claim filing to final walkthrough
  • We step in as your licensed Public Adjuster — full, fair settlement
  • We negotiate directly with your insurer — 95% approval rate
  • We meet the insurer's adjuster on-site — every detail documented
  • We handle the hard part — you get complete peace of mind

"We'll give you the truth — even if that truth is you don't need us."

We're committed to empowering you to make the decisions that benefit you and your family. No pressure. No runaround. And if we can help, our mission is to make it the best experience you've ever had.

Trusted by Chicago Homeowners

Chicago's most-reviewed roofing & public adjuster team.

Over 200 verified 5-star reviews. We don't ask you to take our word for it — Chicago homeowners already have.

★★★★★ 200+ Five-Star Google Reviews
200+ Five-Star Reviews
Verified on Google — Chicago's most-reviewed roofing + public adjuster team
🏆
Angi Super Service Award
2023 winner — rated and chosen by verified homeowners on the platform
BBB A+ Rated
Top rating for trust, transparency, and complaint resolution
🛡️
HomeAdvisor Screened
Verified, screened, and 100% recommended for residential & commercial
★★★★★

"PACC handled everything with my insurance company. I didn't have to deal with a single phone call. My roof was done in one day and looked amazing."

Maria T.
Google Review · Chicago, IL
★★★★★

"After the storm I was overwhelmed. PACC came out, walked me through everything, fought my claim, and got me a full replacement. Couldn't recommend more."

James R.
Google Review · Oak Park, IL
★★★★★

"Honest, fast, and they actually know what they're doing on the insurance side. Most roofers have no idea — PACC is different. They're worth every penny."

Sandra K.
Google Review · Naperville, IL
Who We Are

Built to raise the standard in Chicago roofing.

PACC Solutions isn't just a company. It's a commitment — to our clients, our team, and an industry that desperately needed a better way.

Our Mission

We build people, not just transactions.

We empower every person on our team to rise, lead, and create lasting impact — because when our people grow, our clients win. We don't build transactions. We build relationships that leave a legacy.

Our Vision

A platform where trust is the product.

To build a company where people lead with purpose and leave a legacy beyond the job — transforming what service, relationships, and communities look like from the inside out.

Our Values

Integrity over everything.

We show up when things go sideways — because in roofing and construction, they do. We tell you the truth, fight for what's fair, and deliver what we promise. That's the PACC standard.

Our Promise

The best experience you've ever had.

If we can help, we make it exceptional. From your first call to the final walkthrough — you'll know exactly what's happening, why, and what comes next. No surprises.

We're PACC. And we're glad you found us.

Get your free Chicago roof inspection today — no pressure, no obligation. Just honest answers from people who know what they're doing.