LICENSED PUBLIC ADJUSTERS
Your insurance company has an adjuster. So can you.
A public adjuster is licensed by the state and hired by you—not by your insurance company. We read your policy, document the damage, and negotiate the claim on your side of the table.
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Licensed & bonded · Documented claims · No recovery, no fee
WHO WE ARE
We protect families. We level the table.
PACC Solutions is a licensed public adjusting firm. We read your policy, document the loss, and negotiate the claim on your side of the table.
That means plain answers, detailed documentation, and a team that stays close from the first review to the final settlement — and tells you honestly when a claim needs a closer look and when it does not.
OUR VALUESIntegrity.
Discipline.
Family.
Discipline.
Family.
ON YOUR SIDEEvery step
of the way.
of the way.
WHEN TO CALL
Not every claim needs us. The hard ones do.
We look closely when an offer is low, a claim is denied, or an estimate falls short — and before you file, if you would rather get it right the first time. When a claim is clean and fairly paid, we will tell you that too.
The offer came in low.
The number and the damage do not match.
The claim was denied.
Wear and tear, late notice, not covered — and you disagree.
The estimate missed things.
Scope, code upgrades, or damage the first pass never caught.
The loss got bigger.
Work started and uncovered more than the estimate shows.
HOW IT WORKS
You'll be supported through all of it.
One clear process, from your first call to the final accounting.
01
01Free review
You send the policy, estimates and photos. We say honestly whether we can help.
02
02Agreement
A state-approved contract. Fee, disclosures and your right to cancel, in writing.
03
03Document
We inspect, photograph and measure. An underpaid claim is an under-documented one.
04
04Represent
We build the line-item estimate and handle the carrier so you do not have to.
05
05Negotiate
We present the documented scope and push it through — one round or several.
06
06Settle
The carrier pays. You get a full written accounting of what was recovered.
07
07You choose
Your contractor and repair decisions stay yours. We hand you the file.
A STRAIGHT TALKAn underpaid claim is usually an under-documented one.
We build the file the first estimate should have had, explain your options, and keep you posted on a set schedule.
THE PACC STANDARD
The industry earned its name.
We're changing it.
Public adjusting has a bad reputation in a lot of neighborhoods, and not by accident. We are going to be the other thing — licensed, bonded, and plain about how we are paid.
We read the whole policy.Endorsements, exclusions, ordinance and law — not just the declarations page.
We disclose our fee.A percentage, agreed in writing before you sign. The same percentage no matter which contractor you choose.
We turn down claims.If we cannot improve your outcome — or the carrier's offer is already fair — you will hear it from us.
You choose your contractor.Your property and repair decisions stay yours. Always.
WHAT CLIENTS SAY
You in the room. Us at the table.
Homeowners describe how PACC handled insurance questions and kept them informed.
“They contacted my insurance company and kept me informed of each step…”
Jennifer Scotland-Lyle · Google review
“Pacc handled everything with the insurance company…”
Tito Thomas · Google review
“They are great communicators…”
Jeff Rose · Homeowner project · Google review
READY FOR A REAL ANSWER?
Start a better claim today.
Send what you have — policy, estimate, denial letter, photos. We'll respond within one business day and tell you honestly whether we can help.
We won't sell your information. We won't call you eleven times.