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Privacy Policy

Effective Date: August 1, 2025

PACC Solutions LLC

 

At PACC Solutions LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including visiting our website or communicating with us via phone, SMS, or other methods.

 

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and other identifying information you provide.

Communication Information: Records of your interactions with us, including emails, calls, and SMS messages.

Technical Information: IP address, browser type, and other data from your device when you visit our website.

 

2. How We Use Your Information

Your information may be used to:

  • Provide services related to storm damage assessment, repair, and insurance claim support.
  • Communicate with you regarding appointments, service updates, and necessary follow-ups.
  • Improve our services, operations, and customer support.

 

3. SMS Disclaimer:

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may only share your information with trusted partners or service providers strictly for operational purposes (e.g., subcontractors for home repair) and only as necessary to fulfill our services.

 

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your information.
  • Withdraw your consent to receive communications at any time.

 

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

 

8. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Pacc Solutions LLC / Pacc Building Group
Address: 9150 Broadway Ave, Brookfield, IL 60513
Phone: 877-350-1690 (Toll-Free)
Email: contact@paccsolutions.com